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“If you don’t take care of your customer, your competitor will” – Bob Hooey

Real estate is a relationship business. Sure, you sell houses, but those houses are sold and bought by real, flesh-and-blood people. They have feelings and emotions, dreams and ambitions, likes and dislikes.

“All things being equal, people will do business with, and refer business to, those people they know, like and trust.” – Bob Burg

The question is, do your clients trust you? However, long before they get there, they have to know you and like you. Generally, for someone to know you, you have to know them. This means you have to connect with them at all stages of the buying process, and you have to stay in touch with them.

In this course you will discover how to reach out and connect – and how to stay connected – to the most important person in your business: Your customer.

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